You must complete device registration before you are able to log in. If you are logging into a system that requires 2FA and you have not yet enrolled, you will be prompted to register a device. While the app is free, the App store may require you to enter your credentials to complete the app download. If you are registering your Mobile Phone with the Duo Mobile app, please have your App Store ID and password available before you begin the device registration process. To register additional devices please visit the 2FA Device management section.

OTP (One-time passcode) Token, available in the ITS Help Desk.

Eventually, it will need to implement a pop-up message for existing users of the old Google Meet app that tells them to upgrade.2-Factor Authentication (2FA) with Duo Security requires a physical device registered to your account to complete your login process.

Google says that it will hide the old, original Google Meet app from app store searches in September. Google’s path makes for a smoother transition for those 5 billion installs, while the 100 million will have to switch manually. As a default Android app, Google Duo has more than 5 billion downloads on the Play Store while Meet only has 100 million. The install base is probably also a factor here. That efficient video chat system will be the basis for the new combined app, with Google building Meet’s meeting link functionality into Duo and rebranding it. WhatsApp didn’t have video chat at the time, so you could use Google Duo video chat with Facebook’s WhatsApp or Google’s Allo, if you wanted.Īllo and Duo were originally focused on India, which led Duo to build a one-to-one video chat system that used little bandwidth and worked well on unstable connections. Rather than integrate video chat into the app, Google split video functionality into a separate app called Google Duo. Google lost and spent the next two years making a WhatsApp clone called Google Allo. Google and Facebook got into a $22 billion bidding war for WhatsApp two years earlier. Google Duo came out in 2016 alongside the “companion app” Google Allo as a reaction to the growth of WhatsApp. Google Meet was still locked behind a paywall during the initial months of the work-from-home era, and while it eventually became as easy to use as Zoom, it was after Zoom became a household name. Google Meet was technically created in 2017 as a group business video chat application called “Google Hangouts Meet,” but it really became a major project after Zoom’s growth exploded in 2020 during the Covid-19 pandemic. The Meet and Duo video services were both built as reactions to Google’s far more stable communication competition. That means there are now two apps called “Google Meet.” Google has a help article detailing this extremely confusing situation, calling the two Meet apps “Google Meet (original): The updated Meet app” and “Google Meet: The updated Duo app.” The “Google Meet (original)” app will someday be put out to pasture it’s just sticking around while Google rebuilds the meeting functionality on top of Google Duo. So Google Duo is being rebranded to Google Meet, and the existing Google Meet app is sticking around for a bit.

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Open duo app